Maintenance Coach MSDC Job

Date: May 2, 2019

Location: Carlow, IE

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Requisition ID: PRO019190

MSDC, Maintenance Coach Integrated Production Team (IPT)


Are you ready to Invent, Impact, Inspire?

Join MSD and shape the future of healthcare in Ireland

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Our Manufacturing Division, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.


At MSD Ireland, we are committed to ‘Inventing for Life’ in all that we do. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world’s most challenging healthcare needs.


MSD Ireland is one of the country’s leading healthcare companies, having first established here over 50 years ago.

We currently employ over 1,700 employees, across four sites in Ballydine, Co Tipperary, Brinny, Co Cork, Carlow and Dublin and, in addition, operate substantial Human Health and Animal Health businesses. 

In total to date, we have invested $2.5 billion in our Irish operations and our annual turnover ranks us as one of Ireland’s top 20 companies. Currently, our Irish sites manufacture approximately half of MSD’s top twenty products, saving and enhancing lives in over sixty countries around the world.

With almost 70,000 employees operating in more than 140 countries, you will be joining one of the world’s largest pharmaceutical companies.


MSD in Carlow is a world-class manufacturing facility, and the company’s first stand-alone vaccine and biologics facility outside the US. Carlow employs over 350 highly skilled employees and is an important element of MSD’s network of sites, playing a pivotal role in the manufacture of our immuno-oncology treatment.

MSD Carlow is a state-of-the-art, 200,000 sq ft vaccines and biologics facility focused on formulating and filling vaccine and biologic products that improve and transform the lives of people across the world. 

MSD’s sustained investment in Ireland empowers Carlow to offer its team the opportunity to continuously grow, learn, invent and thrive. 

We are growing our highly-skilled team and building our presence in Carlow so that we can continue to lead scientific breakthroughs in the treatment of some of the world’s most harmful diseases.


Responsible for the maintenance teams, associated equipment and all activities affecting them. Provide leadership, cross functional development and technical expertise to operations, maintenance and administrative personnel in the management of production equipment. 


  • Leadership activities including selection, development, coaching and day to day management of Production Maintenance areas. Ensure that the team receives appropriate resources and programmes to develop technical and other skills, to complete their jobs whilst stimulating personal growth and development in line with role. Develop and maintain training programmes.

  • Oversee maintenance related schedules, tasks and resources in IPT and cross functionally; partner with colleagues and third parties, such as the Facilities Coach, Operations Coaches and IFM, to perform vendor management, communications, training, project work, audit/inspection duties etc.; thereby, ensuring department is audit/inspection ready.

  • Ensure effective technical support is provided to Production in all aspects of machine and equipment maintenance, installation and modification; perform detailed maintenance, calibrations, PMs and troubleshooting. Required to operate and clean the process equipment as necessary.

  • Ensure process and production equipment are maintained, ensuring ongoing preventative maintenance, equipment troubleshooting and repairs to ensure continuous, reliable and repeatable operation of all equipment; drive Total Productive Maintenance. Oversee the management and equipment shutdown scheduling, ensuring resources are available, thereby minimizing downtown.

  • Responsible for overseeing maintenance planning and preventative maintenance through completion of planned and emergency work orders, calibrations, PMs etc

  • Ensure team operate and monitor production activities and support equipment, using MES/DCS and PLC based systems, to ensure optimum equipment uptime and target outputs, whilst facilitating continuous process improvements using Lean Principle

  • Ensure effective technical support is provided to Production in all aspects of machine and equipment maintenance, installation and modification

  • Ensure correct operation, troubleshooting and repair of complex systems which may include CIP, Autoclaves, Glassware Washers, production vessels, HVAC, Isolators, compressed gasses, plant steam/condensate, bulk chemical distribution and waste water treatment in a highly regulated, cGMP environment. Ensure correct interpretation of P&ID’s, equipment/system layouts, wiring diagrams, and specifications in planning and performing maintenance and repairs. Facilitate others to do likewise. 

  • Ensure equipment reliability and performance by facilitating effective systems for identification of root cause failures, recommendations and implementation of improvement changes throughout processes, ensuring calibrations of equipment are performed as necessary 

  • Ensure efficient supply of information and technical data for securing spare parts and equipment asset entry into the CMMS; liaise directly with vendors on supply of parts, upgrades to systems etc as necessary. Manage general facility up keep and responsive customer support with emphasis on customer satisfaction

  • May be required to perform other duties as assigned


Associate Director, Maintenance & Engineering



  • Effective communication and interpersonal skills to interface effectively with all levels of colleagues in a team environment, and with external customers

  • Understand the specific responsibilities of all Carlow departments as they relate to ones own department, understanding the business processes ones department supports

  • Progressive people management skills

  • Strong influencing skills

  • Customer service

  • Vendor liaisons

  • Demonstrate analytical and systematic problem solving skills

  • Training skills


  • Understanding of mechanical/electrical/pneumatic processes

  • Sterile filling processes and equipment

  • Lean Six Sigma Methodology experience desired

  • Knowledge of cGMP and GDP preferred

  • Troubleshooting and maintaining process instrumentation and equipment

  • SAP knowledge and experience preferred


  • Focus on Customers and Patients

  • Collaborate

  • Act with Candour and Courage

  • Make Rapid, Disciplined Decisions

  • Drive Results

  • Build Talent

  • Demonstrate Ethics and Integrity

Education & Experience

  • Bachelor's Degree or higher preferred; ideally in a Science, Engineering or other Technical discipline and 10+ year related experience.

So, if you are ready to: 

INVENT solutions to meet unmet healthcare needs 

IMPACT the future by joining MSD, one of the world’s leading healthcare companies 

INSPIRE your team to reach their full potential and push the boundaries of science and technology 

Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.

MSD is not accepting unsolicited assistance from search firms / recruitment agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of MSD. No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.

Job: Production / Maintenance
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

Job Segment: Maintenance, Medical, Oncology, Engineer, Electrical, Manufacturing, Healthcare, Engineering

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