Operations Coach MSDC Job

Date: Mar 30, 2019

Location: Carlow, IE

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Requisition ID: MAN006171

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.


Operations Coach, Integrated Production Team (IPT)

Manufacturing Systems Design & Commercialisation (MSDC)

Are you ready to Invent, Impact, Inspire?

Join MSD and shape the future of biotech in Ireland


Our Manufacturing Division, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.



  • The IPT Coach, will play a management role in the development of MSD Carlow 2 drug product facility.
  • The IPT Coach will take ownership for designated suite and others as required. Responsible for the operations teams, process equipment and all activities affecting them. Provide leadership, cross functional support and technical expertise to operations, maintenance and manage operations through design, construction, validation, start-up and commercial manufacturing. Ensure that objectives are effectively achieved, consistent with MSD's requirements to ensure compliance, safety and reliable supply to our customers.
  • The IPT Coach will collaborate across functions, supporting, coaching and facilitating project sub-teams. Together, this dynamic group will meet the required project schedule milestones, in accordance with the applicable MSD standards for Quality and EHS compliance.


  • Responsible for delivery of schedule milestones throughout the project duration.
  • Collaborate and work cross functionally to develop and deliver on all aspects of the project through URS, FAT, SAT, IC, OC, IQ, OQ, PPQ and commercialization to meet schedule milestones
  • Driving operational and technical excellence to deliver all components of a stable process for PPQ, facility start-up and commercial supply, supported by a flexible, collaborative, multi-skilled teamwork environment.
  • Design and operationalise a successful operations team that delivers right-first-time formulation and filling of biologics and vaccines. 
  • Resolve issues and escalate risks in a timely fashion to the relevant on-site stakeholders.
  • Comply with the current our manufacturing division, Quality and EHS Management System requirements, as relevant to the project and commercial operations. 
  • Ensure that the operations team receive appropriate resources and programmes to develop technical and other skills, to complete their jobs whilst stimulating personal growth and development in line with role. Develop and maintain training programmes.
  • Drive effective writing/revising/ rolling out of accurate operational procedures, training materials and maintenance procedures for various IPT systems; ensure all work is subsequently carried out in line with same.
  • Foster a culture of continuous improvement by deploying MSD Six Sigma tools and support implementation of Model Area within operations from the start.
  • Expected travel – 20%


Carlow 2 Operations Director




  • Demonstrating energy and enthusiasm, the IPT Operations Coach, will be a role model for operational excellence, and will contribute to the organisation’s overall capability to thrive and grow.
  • Experience with facility commissioning and startup and advantage.
  • Demonstrated site operations project experience, from capital project to continuous manufacturing operations.
  • Proven track-record in delivering results in a world-class supply organisation.
  • A strong career history in pharma (ideally aseptic filling) and familiarity with a highly regulated environment.
  • Innovative thinker, with excellent decision-making and problem-solving skills.
  • Experience of working in a cross functional environment.
  • Demonstrated leadership with at least 5 years’ experience in a people management role.
  • Knowledge of and experience in applying Six Sigma and Lean methodologies.
  • Positive, flexible action-oriented attitude.



  • Experience in sterile filling processes and aseptic manufacturing.
  • Knowledge of regulatory/code requirements to Irish, European and International Codes, Standards and Practices
  • Report, standards, policy writing skills required
  • Proficiency in Microsoft Office and job related computer applications required
  • Lean Six Sigma Methodology experience desired
  • Lead, promote, participate and supervise the implementation and maintenance of the relevant safety programmes.
  • Delivery of safety, performance and quality goals.



  • The passion to expand the future of Carlow.
  • Ability to participate in and lead highly-effective teams.
  • The desire to continuously learn, improve and develop.
  • A great communicator, decisive decision-maker with a proven ability to deliver excellence
  • Strong leadership and interpersonal skills.
  • Willingness to support the team and a strong focus on delivering excellence.
  • A passion for coaching others by sharing your skill-set and expertise.
  • High personal integrity, credibility, energy and flexibility.
  • Model the MSD leadership behaviours and use the MPS principles to achieve project success. 
  • Build diverse talent with the capabilities necessary to succeed in commercial vaccine manufacture; inspire, reward and develop to ensure individuals reach their potential; make tough calls when necessary.
  • Set clear performance standards; overcome obstacles; hold ourselves and others accountable for achieving results.



  • Degree qualification or equivalent (Science, Engineering, Technical). 
  • Experience in aseptic manufacturing.
  • Evidence of continuous professional development is desirable.


Why is this a compelling position for a dynamic and ambitious leader in Biopharma to consider?


  • This is a hugely exciting opportunity for an ambitious and experienced individual to play a key role in a dynamic, motivated, high-performing group at an exciting moment for MSD’s expansion in Ireland.
  • The role is a chance to shape the development of a state-of-the-art facility and holds future opportunities for advancement.
  • The candidate will be actively supported and encouraged to continue their professional development.  
  • This Operations coach role at MSD Carlow Site offers opportunities to progress in the company’s growing Irish operation and across MSD’s Global Operations.



Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.


MSD is not accepting unsolicited assistance from search firms / recruitment agencies for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of MSD.  No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.


Job: Manuf./Operations Generic
Other Locations:
Employee Status: Regular
Travel: Yes, 20 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

Job Segment: Operations Manager, Medical, Biotech, Engineer, Operations, Healthcare, Science, Engineering

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