Digital and Business Operations Lead/Associate Director Job

Date: Jan 28, 2019

Location: Drammen, 06, NO

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Requisition ID: KEY000259

Do you want to help MSD become the world’s best healthcare company – while unleashing your own full potential? Do you relish the opportunity to have a high level of responsibility, be a key driver in our digital transformation journey and be a part of a strong and diverse team of professionals in an open and flexible environment?


MSD has the desire, willingness and ability to contribute to the best for patients and health care service, and we have demonstrated that we take action on our words. For us, leadership is not about being the largest or most visible pharmaceutical company, but to be recognized as the company that does the right thing.

But we must deserve this. Again, and again.

If our values, spark your passion for working with us, and you have experience in driving digital transformation, you could be our new Digital and Business Operations Lead for MSD in Norway. 


In the Digital and Business Operations Lead role, you will report to the Managing Director and be a key member of the Norwegian leadership team, leading the digital strategy and execution of digital projects across all business units in Norway. In this Associate Director role, you will have 3 direct reports and together with your team, you will support the business to build digital capabilities, achieve strong results today and develop future growth opportunities.


With your skills and experience you will be able to push MSD further into the digital age, by developing, implementing and driving the digital strategy for MSD Norway, in line with global and regional strategies. With your digital mindset, you will be able to help us truly make a difference when it comes to best serving our customers.


You have a reputation as status quo changer and an entrepreneurial mindset. You work very well in cross-functional teams and like working in a diverse environment with local, regional and global colleagues. You identify yourself with MSD's mission, you have a strong sense of ethics and a strong commitment to have an impact. 


If you recognize yourself in the above, we are very much looking forward to getting to know you!


Objectives and responsibilities

  • Create new and creative growth digital marketing strategies
  • Drive digital projects to generate exciting external and internal communication
  • Measure and report performance of all digital marketing campaigns, and assess against goals
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Collaborate with internal teams and management to optimise user experience and communication
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate


Core professional skills and personal competencies

  • A core drive to innovate and try new things
  • Outstanding internal and external communication skills
  • 3+ years working experience in digital marketing
  • Experience with video, podcasts etc.
  • Excellent IT skills
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Strong analytical skills and data-driven thinking
  • Understanding of modern marketing tools, lead generation and content creation
  • Fluency in English


We offer

  • A chance to truly make a difference in an exciting and fast-moving environment
  • Opportunity to travel and engage with many regions and cultures
  • Outstanding working environment
  • Competitive salary package and benefits

About MSD in the Nordics

For over 125 years and counting, MSD has revolutionised global health care. Today, more than 800 people work for MSD in the Nordics alone. Innovation is our life’s blood, and you will be a part of developing new and customer-centric health care solutions that go beyond medicine to help people be well and live better lives during treatment. We have a strong pipeline of products within medicines, vaccines, biologic therapies and animal health products. We work every day to make healthcare accessible to as many as possible, which requires top talent within both R&D, marketing, finance, health economy and policy shaping. Globally, we operate in 140 countries and demonstrate our commitment to increasing access to health care through far-reaching policies, programs and partnerships. For more information about MSD in the Nordics please visit

Job: Key Account Management
Other Locations:
Employee Status: Regular
Number of Openings: 1
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Company Trade Name: MSD

Job Segment: Operations Manager, Manager, Pharmaceutical, Database, Operations, Management, Science, Technology

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