Operationeel Manager Quality

Datum: 6-jun-2019

Location: Haarlem, NH, NL

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Requisition ID: REL000408

Do you enjoy working in an international environment with lots of room for personal development? Did you always want to work in a company where your work can have a real impact on people’s life? Would you like to change and drive things?

We have an exciting opportunity for a Quality Operations Manager

As an Quality Operations Manager at MSD you are responsible for the operational management and realization of planning at the Quality Release Blister/Specialties department.  In this role you will work in close cooperation with peers within overall Production and Quality departments with continue focus on quality, GMP compliance and Operationalizing Quality.

The Quality Operations Manager reports  to the Associate Director within the department Quality Release Blister/Specialties.




• Manage the execution of the operational process based on daily walkthroughs and visual management, clarify operational status to others in Centre of Excellence  or Integrated Process Teams and ensure problem solving;

• Responsible for managing the realization of the planning of the operational work processes within timeframe;

• Develop and implement standardized work (Operationalizing Quality) and performance indicators;

• Initiate and contribute to the development of improvement business cases and the implementation of improvement initiatives;

• Ensure batch review, including all associated activities, meet relevant quality criteria;

• Monitor daily processes, contribute to the investigation of problems, authorize solutions and ensure solutions are implemented;

• Formulate change management proposals and authorize changes;

• Responsible for all people management activities for direct reports including all performance management activities. Contributes for the recruitment and retaining of employees through development of people and execution of training programs;

• Foster teamwork and motivate individuals to high level performance;

• Monitor and initiate administration of data (e.g. performance indicators) and documentation (e.g. SOP).



• Master’s Degree Biotechnology, (Micro-)Biology, Pharmacy (or equivalent);

• Preferable 5 years of experience in the pharmaceutical industry

• Strong written and verbal communication skills in Dutch and English

• People manager


About us


MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.


Job: Release Control
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

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