OtC Collections and Credit Management Specialist Job

Date: May 30, 2018

Location: Prague, CZ

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Requisition ID: SHA000806

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare..


 


Position Overview 


MSD Regional Delivery Centers (RDC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The RDC – Europe in Prague, Czech Republic will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the Europe region.

The Order to Cash (OtC) Collections and Credit Management Analyst supports commercial services, in the OtC area such as Accounts Receivables and collections. The position is responsible for ensuring all transactional activity is properly recorded and compliant with country statutory and tax requirements. This position will also coordinate with key stakeholders and act as a subject matter expert in the OtC space.


Position Responsibilities
Primary responsibilities for this position include, but are not limited to, the following:
• Administer credit, collection and cash application policies as associated with trade receivables
• Interact with customers’ accounts payable contacts/buyers to pursue past dues, repayments, resolve unapplied cash receipts and resolve issues with a high level of customer service
• Execute Month End manual controls
• Ensure orders on credit hold for customers within his/her portfolio are researched and resolved appropriately
• Accountability for 3rd party and bankruptcy processes
• Provide operational governance and accountability to BPO including audits, operational feedback, meeting established SLA’s, review and adherence to standard operating procedures.
• Partner with process owners to identify continuous improvement opportunities.
• Interact with Credit Card Merchant provider, Corporate Treasury and Banking institutions

Qualifications

Education & Experience
• Bachelor’s Degree in Business Administration, Accounting or Finance
• Minimum of 2 years of experience in a finance or accounting department of a multinational company
• Credit and Collection experience preferred
• Business-level English language skills (speaking and writing) required; additional languages spoken preferred (German, French, Italian, Spanish, Portuguese, Dutch, Turkish, Greek, Russian, Hungarian, Slovakian)
• Experience using SAP desired
• Have considerable experience with customer negotiations
• Have a thorough knowledge of credit-related laws


Technical Skills Requirements
• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Strong communication, interpersonal, and organization skills required
• Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required
• Demonstrated commitment to education and professional development
• Advanced problem solving and analytical skills with a proactive management style to implement new processes


Physical Position Requirements
• Prague, Czech Republic
• Be willing to periodically travel to customer sites


 


 


Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.


 


 



Job: Shared Services
Other Locations:
Employee Status: Regular
Travel:
Number of Openings: 20
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD


Job Segment: Medical, Accounts Payable, Credit, Manager, ERP, Healthcare, Finance, Management, Technology

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