Technical Analyst – Marketing Automation

Date: 12.6.2019

Location: Prague, CZ

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Requisition ID: BUS003502

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.            
            
We are seeking an energetic, forward-thinking professional with a strong focus on digital trends such as Marketing Automation and innovations to join our Global Multi-channel marketing support team.

As part of the team, you will be helping us launch new markets / capabilities or internal initiatives to improve global processes for our division. Your main activities will include specific system configurations in Salesforce Marketing Cloud tool, working with databases, building knowledge base presentations and tutorials with a focus on Salesforce Marketing Cloud, building and customizing email templates (HTML/CSS) as well improving user-training materials.

Primary job responsibilities include:
• Working in an international team with stakeholders all around the world
• Working with Salesforce/Marketing Cloud external support regarding tool optimization/maintenance
• Daily support to markets' users with all Marketing Cloud related questions and finding optimal solutions
• Training business users on all capabilities and features of Salesforce Marketing Cloud.
• Assisting markets with executions of customer journeys and campaigns/proposing best possible solutions
• Performing analyses and creating documentation of Salesforce Marketing Cloud processes and capabilities
• Becoming an expert in Salesforce Marketing Cloud
Qualifications

Required Experience and Skills:
• Good English communication skills and the ability to interact directly with business users and stakeholders
• Working knowledge of MS Office – mainly Excel/PowerPoint
• Motivated team player with excellent interpersonal skills
• Basic knowledge of HTML/CSS and/or SQL
• Strong analytical, problem solving and time management skills
• Ability to self-learn and develop technical knowledge quickly and subsequently apply it to the business problems
• Understanding of application support is preferable
• Knowledge of Salesforce Marketing Cloud is an advantage

We offer:
• Competitive remuneration
• Position in a leading global healthcare company
• Challenging career
• Professional growth based on performance
• Innovative and flexible working environment
• Wide range of benefits

Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.            
            
            
MSD is not accepting unsolicited assistance from search firms / recruitment agencies for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of MSD.  No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.             
            
            
            




Job: Business/Technical Analysis
Other Locations:
Employee Status: Regular
Travel:
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

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