Senior Operations Assistant Job

Date: May 22, 2019

Location: Singapore, SG

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Requisition ID: MAN006345

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

MSD Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

Job Purpose:

  • The incumbent supports the Senior Manager, Operations in coordination, reviewing and preparation of all necessary documents related to manufacturing. The incumbent will complete all or a subset of the following:

  • Prepares and issue necessary documents for manufacturing use. These documents are the batch records and other essential documentation related for manufacturing such as SOPs and Job Aids.

  • Revise manufacturing documentation in liaise with other departments in Pharm such as GTO/Process Engineering, Quality and Manufacturing. This includes emergency changes related to the batch documentation when needed.

  • Completes post manufacturing batch documentation review, ensure the documents are in accordance with cGMP requirements and coordinates for corrections before submission to Quality for final review.

  • Manages control copies of shopfloor SOPs and Job Aids.

  • Provides straight through document accuracy metrics and supports improvement initiative for RFT documents.

  • Participates in continuous improvement proposals of the department, especially supporting Right First Time for documentation.

  • Performs SAP transactions, like TECO for batch sheet packages as required.

Manufacturing Excellence

  • Prepares and issue necessary documents on a timely manner for manufacturing use.

  • Supports document revision (SOP, Forms and etc.) when necessary to improve the system of documentation review, issuance and preparation.

  • Completes manufacturing batch record review in accordance with cGMP requirements.

  • Maintains the proper filing and safe keeping of all relevant manufacturing documents and have it available when needed including controlled copies

  • Assist Plant Management in coordinating the periodic review of SOPs as and when required.

  • Participates Right First-Time initiatives especially in documentation


Quality / SHE Stewardship:

  • Ensures that all assigned task related to manufacturing documentation support is in accordance with good manufacturing practices.

  • Prepares or update SOPs and related documents to ensure compliance with regulatory standards.

  • Participates in investigations arising from documentation aspects.

  • Coaches shift teams related to Right First Time documentation.

  • Participates in (as required) and supports the implementation of actions related to Safety, Health and Environment program of the company


People Excellence:

  • Ensure both operational knowledge and competency are maintained and compliant against individual job program

  • Ensures necessary trainings are completed or meet the level of expectation  to  maintain  job excellence.

  • Develops and updates the annual performance management plan (myPMP) and Employee Development Plan (EDP) with their Manager in line with the Performance  Management  Process and/or as required

  • Demonstrate good behaviours in alignment with MSD standards

  • Participates in SHE, Business Compliance, cGMP and all other compliance-related matters, where applicable

  • Supervises and oversees Third Party Contractors, where applicable

  • Any other duties as and when assigned by the Manager



  • Minimum GCE 'N' Level
  • 3 - 5 years of relevant experience
    in an operations environment with experience in documentation preparation and
    control preferred
  • Good knowledge in applicable
    regulations and divisional policies/guidelines (especially Cleaning/Housekeeping/Maintenance,
    Environmental Control, Process/Cleaning/ Equipment Validation, Change Control
    and Manufacturing Practices)
  • Good stewardship awareness (including cGMP,
    regulatory inspection preparation, SHE)

Job: Manuf./Operations Generic
Other Locations:
Employee Status: Regular
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

Job Segment: Operations Manager, Housekeeping, Engineer, Operations, Hospitality, Healthcare, Engineering

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