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Specialist, GTO-CCNS ME / Office 365 Engineer Job

Date: Nov 2, 2017

Location: Singapore, SG

Company: MSD

Requisition ID: SER001281

Enterprise information and technology is in a
transformative period. The explosion of data tied to the ubiquity of digital
technologies and services available to consumers is changing the expectations
of senior leaders, employees, customers and patients. People want access to
information, from any place, on any device, at any time of day or night. These
challenges require IT to significantly uplift its technology and information
skillsets to meet the rapidly accelerating information and technology demands of
new markets, new products and new divisions. To address this challenge, IT has
established a three hub model in Singapore, Branchburg and Prague to provide a
follow-the-sun operational model leveraging networked teams that can work
virtually with business clients and other IT colleagues across all geographies
and divisions. 

As part of the MS Office 365 Engineer team, the
successful candidate is responsible for the, engineering, planning,
implementing and troubleshooting of Microsoft Exchange 2010/2013, Cisco
IronPort and related Cloud technology solutions utilizing MS Office 365 and MS
office suites of products. The right candidate are expected to be a members of
Office 365 messaging work stream to deliver a robust Office 365 infrastructure
and a solid migration strategy. Key responsibility include integrate Exchange
with load balancing, anti-spam and content filtering solutions and provide 3rd
level support for escalation E-mail related problems.

Primary activities/responsibilities

  • Exceptional
    customer support and communication skills in person and on the phone 
  • Proven
    design, planning and implementation experience with Office 365 
  • Hands-On
    Migration/Deployment experience to the O365 environment is required 
  • Experience
    in other messaging solutions such as anti-virus/anti-spam appliances and
    or applications, archiving solutions, mobility solutions or real-time
    collaboration solutions a plus
  • Experience
    in Microsoft Exchange Server & Public Server Management.
  • Deveioping
    and implementing Hi gh Availability solutions including hardware/software
    load balanced CAS/HUB
  • Familiarity
    with Load Balancers such as F5
  • Experience
    with core Microsoft Windows enterprise components to include: Active
    Directory, DHCP, DNS, Server 2008 R2, Server 20I2R2
  • Understanding
    of basic networking components - IP addressing and sub-netting, NAT,
    firewall technologies.
  • Three
    years minimum experience in MS Exchange, Active Directory and
    infrastructure technologies including DNS, SMTP, SPF and related
  • Extensive
    PowerShell Experience
  • Experience
    in Notes Migrations
  • Must
    have excellent organizational and project management skills
  • 3+
    years of technical experience with increasing responsibility
  • Strong
    background in networking is required


Education level:

  • MSc
    Degree or BSc Degree or equivalent with relevant experience in Computer
    Science, Computer Science Engineering, Math, or equivalent experience

Experience/Technical Skills:

  • 3+
    years of practical experience with configuration/deployment/support of
    Microsoft Office 365 and Exchange 2010 / 2013
  • Programming
    / Scripting knowledge a plus - Wise Studio, AutoIt, VBscript, PowerShell,
    XML, CMD/Batch files
  • Interpersonal
    Relationships: Skill in applying approaches, tools, and techniques for
    working with individuals and groups in a constructive and collaborative
    manner, including the ability to build and maintain critical networks and
    collaborative relationships
  • Oral
    and Written Communications: Ability to express oneself to provide
    information to others effectively and in a succinct manner including
    mid-to-high level divisional management, subject matter experts, vendors,
    and stakeholders across the enterprise
  • Accuracy,
    attention to detail, and the ability to follow through.
  • Must
    have good organizational skills and the ability to follow-through on
    projects with minimal supervision.

Job: Service Delivery/Management
Other Locations:
Employee Status: Regular
Travel: Yes, 5 % of the Time
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

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