Assoc. Director, Facilities, ANZ Job

Date: Apr 4, 2019

Location: Sydney, NS, AU

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Requisition ID: FAC000443


As a member of the Global Workplace and Enterprise Services – Facilities Management, the incumbent will represent the department in Asia Pacific and support the Facilities Management activities in the following areas, to:


  • Leading the GWES interface with the Country Leadership Team (CLT).
  • Realise global and regional GWES workplace strategies in the country or country-cluster. 
  • Understand client business strategies and ensure services, real estate and workplaces meet business needs and comply with MSD standards through effective stakeholder and MSD community engagement at all levels. 
  • Ensure cost effective and efficient delivery; proactively create value via innovation and lead digital transformation of the suite of GWES services working in partnership with external providers.
  • Plan and drive effectively GWES expense and capital budgets, leading and managing projects and initiatives as required. 
  • Proactively share best practice and innovative ideas gathered within, or outside of MSD, and lead implementation of those practices for GWES ANZ, as required.



MAIN RESPONSIBILITIES (but not limited to)

  • Leads the GWES interface with Country/Cluster Leadership, attending Country Leadership Team (CLT) or Operational Management Team (OMT) meetings, as appropriate, ensuring understanding of, and gaining buy-in to all initiatives, projects and matters relating to GWES workplace strategy and operations
  • Oversees and drive the performance of all GWES services through established governance processes with external providers against agreed KPIs, savings targets and expense budgets.  Define service levels in accordance with business needs through effective clients’ engagement and ensure efficient and cost-effective delivery
  • Ensures all facilities and facility services are compliant with MSD policies and standards; and are audit ready at all times. Be a leader in promoting and achieving target zero incidents through the organization
  • Be a strong advocate of a continuous improvement and service mind-sets to enhance the workplace experience so as to attract and retain talent to aid business growth
  • Plan and manages GWES expense budgets. Identify and understand budget variances taking controlling actions as necessary through appropriate rationalisation. Ensure the provision of revised financial forecasts and approve variable expenditure
  • Sets and manages GWES annual and long range capital budgets in a systematic and timely manner
  • Attends global/regional GWES meetings to ensure alignment with global and regional strategies and initiatives. Represent issues and concerns affecting GWES activities in the country/cluster
  • Partners with IFM provider to identify cost savings and innovations (value creation) in the operation and utilisation of the buildings and delivery of facility services ensuring the adoption and share of best practice and continuous improvement
  • Identify, charter and manage facility and infrastructure strategically related capital projects to meet business needs and promote the efficient operation of the buildings and workplaces (refurbishments, office moves, building infrastructure and asset life cycle management)
  • Plans, executes and manages short and medium term building capacity and occupancy, optimising footprint as required
  • Produces, analyses and uses metrics relating to the occupancy, cost effectiveness and efficiency of the site to drive continuous improvement and co-lead real estate strategy and country master plan.
  • Lead and drive regional initiatives to contain MSD's use of energy and support MSD’s sustainability goals that align to global objectives
  • Provide oversight and ensure effective administration of Fleet Management as required.



        • Commercial, engineering or finance degree qualification with minimum prior 7 years’ experience operating at a similar level in equivalent related role.
        • Professional certification.
        • Project management experience and can apply change management and continuous improvement methodologies.
        • Six Sigma, “Lean” or similar qualifications is preferred;
        • Member of a relevant accredited national or international professional body and involved in pursuit of best industry practices is an added advantage.



        • 2 - 3 years’ experience in the Pharmaceutical Industry;
        • Have worked in an Activity-based Workplace;
        • Led transformational projects and applied change management strategies;
        • Experience in planning and controlling expense budgets;
        • Proven ability to manage stakeholders;
        • Experience in data analytics and dashboard management;
        • Experience in using SAP system;
        • Experience in using Microsoft Outlook, Word, PowerPoints and Excel.




        • This position needs to have experience in leading business transformation, change management, governance models with performance metrics management, and data analytics.
        • The ability to influence work environments with potentially conflicting priorities; this position will mostly focus on engaging and influencing country business leaders, Global CoE's, and the IFM strategic partners, therefore it will require an ability to demonstrate courage & candor in communication, and continuously seek solutions to drive results for the company.
        • A demonstrated ability to develop strong networks and relationships across functions and other organisational boundaries.
        • Demonstrated systematic and proactive approaches to complex problem solving and project management with strong decision-making capability.
        • Strong ability to make timely decisions at the right level with the right data, and support them once made to achieve high performance goals and meet deadlines in a fast-paced environment.
        • Strong productive communication and facilitation skills, outstanding follow-up and attention to details.
        • Excellent inter-personal and partnership development skills.
        • Demonstrated self-starting ability, able to work independently in dynamic environment, flexible and able to be multi-tasking.
        • Able to think strategically and take calculated risks
        • Fluent English speaking, with other Asian languages is an advantage.


        Leadership, Professional and Functional Competencies*

        • Demonstrates MSD Leadership behaviors
        • Displays honesty and integrity at all times
        • Drives change
        • Makes timely decisions utilizing data and risk management
        • Acts as effective local sustaining sponsor
        • Dedicates efforts daily to build effective teamwork and collaboration
        • Involves relevant stakeholders in a timely and appropriate manner to resolves conflicts

        Job: Facilities Management
        Other Locations:
        Employee Status: Regular
        Number of Openings: 1
        Shift (if applicable):
        Hazardous Materials:
        Company Trade Name: MSD

        Job Segment: Facilities, Manager, Engineer, ERP, Lean Six Sigma, Operations, Management, Engineering, Technology

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