Customer Unit Lead Oncology Croatia & Slovenia Job

Date: Dec 4, 2018

Location: Zagreb, HR

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Requisition ID: DIR024056

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.



MSD’s Oncology division is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of dauntless, forward-thinking individuals achieves this through an unwavering commitment to supporting accessibility to medicine, providing new therapeutic procedures, and collaborating with governments and payers to ensure that people who need medicines have access to them. At MSD, our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.



The Customer Unit Lead (CUL) is accountable for achieving the oncology portfolio sales and income targets under his/her leadership for oncology. The CUL reports to the Oncology Business Unit Lead, Balkans with dotted line to the local Managing Director.

The CUL is responsible for oversight and leadership of all of the countries oncology business activities which includes marketing and sales, policy, professional relations, and medical/scientific affairs.
Responsibilities include build-out and marketing planning to ensure that the oncology commercial strategy, tactics and infrastructure are in place to successfully achieve new product launches, operating plans and critical milestones. The CUL will work closely with local market access and pricing to appropriately communicate value of our medicines and to drive rapid access and reimbursement.

The CUL is responsible for leading the cross functional team in the countries and to manage and facilitate discussions and executions in a matrix organization ensuring all relevant stakeholder input for maximizing results and growth opportunities.

As a member of the local leadership team the CUL will drive oncology transformation and actively engage his/her organization and beyond.


This position will require outstanding leadership in all areas of product management as well as demonstrate excellence in people management, personnel development, teamwork, and collaboration.

Master degree from an accredited university, preferably 10-15 years’ experience in the pharmaceutical sector, at least several of which are within Oncology.

Familiar with principles of health economics and the clinical implications. Proactively identifies business opportunities and supports appropriate pull-through and understands current state and evolving landscape of integrated payers in the country.
Ability to work in a very complex setting and across many functions and levels and across different customer types. Flexible and dynamic to adapt and succeed in a rapidly changing environment. Able to work independently and collaboratively with an open mind-set.

Business acumen – Knows how business works, knowledgeable in current and future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace

Manage vision and purpose – communicates a compelling and inspiring vision; talks beyond today; talks about possibilities, is optimistic, create room for manoeuvring; can inspire and motivate entire units or organizations.

Strong communication skills in English.



Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.  


Job: Direct Sales Generic
Other Locations:
Employee Status: Regular
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

Job Segment: Oncology, Medical, Pharmaceutical Sales, Pharmaceutical, Product Manager, Healthcare, Sales, Science, Operations

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