Internal Communications Manager Job

Date: Feb 15, 2019

Location: Luzern, LU, CH

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Requisition ID: INT000186

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Internal Communications Manager

For our entity in Switzerland we are currently hiring an Internal Communications Manager.
You will be responsible for creating and executing the internal communications strategy for the company, aiming to build trust through transforming employees into ambassadors of the values of MSD. You will suggest and reinforce the implementation of our digital or social media strategies to support commercial and reputational goals of the company as appropriate. Furthermore, you will conceptualize and coordinate new initiatives and projects which enhances the corporate reputation of the company internally.

Major areas of responsibility

Internal communication
  • Establishing a new look & feel for internal communication
  • Creating the internal communication strategy of MSD Switzerland and overseeing its implementation
  • Establishing a fresh, real-time communication
  • Anticipates the needs of the internal stakeholders (including the Leadership Team)
  • Further development of animated messages (videos) and new ways of internal communication
  • Communicative support for product launches and product support along life cycle
  • Writing, storytelling, copywriting, translation coordination, proofreading, approval for printing
  • Coordination and organization of updates of corporate information materials (hand-out, inlays, company presentations, visualizations etc.) and creation of new materials as needed

Event Organisation - Own Event Platforms
  • Designs and drives all internal ways of communication and all internal employee events (National Sales Meetings, Townhalls etc.) and oversees its implementation
  • Designs and drives all informal training events (Lunch & Learn, Oncology Breakfasts etc.) in close consultation with the Customer Business Units and oversees its implementation
  • Writing of the core messages immediately after the events and distribution via various channels (info mail, video etc.)

Back Office, Support & Administration 
  • Drive effectiveness of communications activity evaluation according to the tactics and use of channels
  • Suggest tracking system to review and refine strategies or tactics to ensure the effectiveness of the delivery
  • Internal turntable for inquiries and support in answering them
  • Processing of sponsoring requests



  • Smart, unconventional, fresh and crisp way of written communication
  • Outgoing, curious and efficient personality
  • Quick in collecting information, asking the right questions and drawing the right conclusions
  • Likes to work in a team, but shows high level of initiative and independence at the same time
  • Bachelor’s degree or above in mass communications, business, journalism or relevant discipline preferred
  • Prior experience (3-5 years) in media, public affairs, public relations, corporate communication
  • Languages: German, English and French

Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life. 

Search Firm Representatives Please Read Carefully:  
MSD is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of MSD.  No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.

Job: Internal/Employee Comms
Other Locations:
Employee Status: Regular
Number of Openings: 1
Shift (if applicable):
Hazardous Materials:
Company Trade Name: MSD

Job Segment: Copy Editor, Proofreading, Communications, Oncology, Manager, Creative, Marketing, Healthcare, Management

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