Sr. Scrum Master/ Agile Coach (CLT) Job

Date: Jun 26, 2019

Location: Singapore, SG

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Requisition ID: SER001912

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

MSD’s Information Technology division partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high-energy team of dynamic, innovative individuals dedicated to advancing MSD’s contribution to global medical innovation by leveraging information and technology to efficiently advance the business by driving revenue and productivity. 

Role Summary

The Company Led Training (CLT) program is a structured development programme jointly developed by the MSD Singapore IT Hub and the Infocomm Media Development Authority (IMDA) that aims to enable mid-level professionals to acquire specialist expertise for jobs in demand by the industry, especially those that support Smart Nation projects. More details here.

Key Responsibilities

As a (Senior) Scrum Master / Agile Coach within the Global Software Engineering group you will;

  • Work closely with the teams
  • Be a servant leader and help our software development teams in becoming self-organized
  • Coach both individuals and teams on their Agile journey
  • CB part of the Scrum masters team at MSD and work on common goals together
  • Contribute to building global agile delivery competency by formalizing and spreading the adoption of good practices across the Global Software Engineering teams
  • Contribute to sharing of Agile adoption through trainings and workshops about Agile principles, Scrum, Compliance, Product Delivery, etc.
  • Onboard the business into Agile specifics at the beginning of the project/product
  • Contribute to transforming a project-centric culture into a product-oriented one
  • Get mentoring from your colleagues
  • Join a team of like-minded passionate professionals in a flexible multi-cultural environment
  • lead and coach other Scrum masters 
  • Work across teams, groups and organizations
  • Actively participate in and move forward Agile Change and adoption in different organizations


  • Bachelor’s (BTech or BSc) in computer science, engineering or related field; Master’s preferred.
  • Experience playing the Scrum Master role for at least five years for a cross functional agile team that was diligently applying Agile principles and values. 
  • Knowledge of spoken mandarin preferred
  • Trainees eligible for CLT are Singapore citizens with either diploma or degree qualifications in ICT or Science, Technology, Engineering and Mathematics (STEM) discipline.

Hands-on Agile experience, especially:

  • working in Scrum, Kanban or other Agile framework
  • acting as a Scrum Master (or similar coach) role with focus on continuous improvement of cross-functional team(s)
  • collecting and providing visibility into team's performance data
  • forming the feature teams from component teams
  • creating great teams
  • being a partner to Product Owner and supporting him through providing coaching, good practices & tools to maximize the value delivered
  • delivering products end-to-end through several releases using principles of continuous integration, continuous delivery and quality automation
  • understanding of MVP and build measure learn concept and principles
  • delivering Agile trainings to different audience even outside of IT
  • working with stakeholders outside of the development team (...)
  • in using XP practices

Hands-on Change management and leadership experience, especially;

  • understanding change management and modern approaches to change
  • understanding different organizational structures and their specifics
  • setting up complex delivery setups (multiple products vs. multiple teams vs. multiple regions vs. multiple cultures)
  • leading others through coaching and mentoring
  • leveraging agility in various parts of the organization (even outside of IT)
  • working with senior management and in hierarchical environment
  • Ability and willingness to work across organizational boundaries and to both lead and enable others to lead agile initiatives
  • Desire to search ways how to continuously improve in areas such as time to market, lead & cycle times, etc.

Furthermore, we will be happy if you know or have heard of one of these;

  • Design thinking/Double diamond
  • Lean UX, Interaction design, User research and usability testing
  • Continuous Discovery
  • Design sprint
  • Project Management
  • Working in highly-regulated environments

You will learn

  • How to implement start-up methods and techniques in a multi-billion pharma enterprise
  • How pharma companies work and operate
  • About opportunities to create significant value through digital technology in healthcare

How to Apply? 

Interested candidates can submit their application online through MSD Career site.

What we offer at MSD? 

Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.

Search Firm Representatives, Please Read Carefully:  

MSD is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of MSD. No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.

Job: Service Delivery/Management
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Employee Status: Regular
Number of Openings: 1
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Company Trade Name: MSD

Job Segment: Medical, Engineer, Computer Science, Testing, Healthcare, Engineering, Technology, Research

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